FAQ’s
Most frequently asked questionsShopping Basics
Terms of Sale
1.Order Acceptance. Our acceptance of your order will take place when we notify you of our acceptance in writing (e.g., by email or mobile messaging). If we are unable to accept your order, we will inform you of this in writing or through a call and will not charge you for the product.
2..Bulk/Multiple Purchasing. We reserve the right to reject any orders, at our sole discretion, where we detect bulk purchasing or multiple units of similar products being purchased, or we get in touch with you to confirm.
3.Delivery Costs. The costs of delivery will be as displayed to you on our Site. 4.Delivery Time: This information will be displayed to you on our Site.
5.Cancelling Order. You may cancel your order immediately prior to shipping for any reason. 6.Cash on delivery.
2..Bulk/Multiple Purchasing. We reserve the right to reject any orders, at our sole discretion, where we detect bulk purchasing or multiple units of similar products being purchased, or we get in touch with you to confirm.
3.Delivery Costs. The costs of delivery will be as displayed to you on our Site. 4.Delivery Time: This information will be displayed to you on our Site.
5.Cancelling Order. You may cancel your order immediately prior to shipping for any reason. 6.Cash on delivery.
What are your return policies?
|
Return |
Return Policy |
|
You have received a wrong product; |
Yes, we pay the delivery cost |
|
You have received a product but didn’t like it |
Yes, you pay the delivery cost |
|
You have received a damaged product |
Yes, we pay the delivery cost |
|
You want to change the size |
Yes, you pay the delivery cost |
|
You want to change the style |
Yes, you pay the delivery cost |
- 1. All returns must be done within ten days of purchase.
- 2. Refund Policy: we don’t refund we exchange either with products or with a purchase voucher, unless agreed before purchase.
- 3. No exchange or refund on items that are on sale.
- 4. You cannot return evening bags and accessories.
- 5. Items that cannot be returned will be stated either on website or on our social media platforms, as messages or posts.
Do You Ship Internationally?
We do not currently ship internationally. We might do so in the future. Stay tuned!
Payments
What Payment Methods Are Accepted?
The payment methods that are currently accepted is cash on delivery.
Do you accept international credit cards?
We do not accept international credit cards currently.
Do you charge sales tax on any item?
The taxes are already placed on the items prior to selling.
Shipping & Returns
I want to return my purchase! What do I do?
You may pass by our shop to return the product.
Also, you may contact us via:
WhatsApp: +961 70 811 789
Email : jackgifts@gmail.com
so that we can arrange the exchange. However, you need to pay the delivery cost of the exchange.
Also, you may contact us via:
WhatsApp: +961 70 811 789
Email : jackgifts@gmail.com
so that we can arrange the exchange. However, you need to pay the delivery cost of the exchange.
How Can I Cancel Or Change My Order?
You may cancel your order immediately prior to shipping for any reason.
You can contact us via:
WhatsApp: +961 70 811 789
Email : jackgifts@gmail.com
WhatsApp: +961 70 811 789
Email : jackgifts@gmail.com
How can I get assistance if I need it?
For further assistance, feel free to contact us via:
WhatsApp: +961 70 811 789
Email : jackgifts@gmail.com
WhatsApp: +961 70 811 789
Email : jackgifts@gmail.com